Chargebacks - Merchant Stronghold

13 Tips To Guard Your Business Against Chargeback

February 20, 2018 / by Merchant Stronghold / accept credit card, Chargebacks, Check Processing, High Risk Business, High Risk Business Merchant, High Risk Merchants, Merchant Account, Merchant Services, Online Payment Services, Payment Gateway / 0 comments

For many small businesses that accept credit cards, chargeback is way costlier but there are ways where you can protect your business against those unfair chargebacks. Before going further, let us understand what is a ‘Chargeback’? Chargeback Chargeback happens when a customer after purchasing a product, contact to his/her card issuer to dispute the charges. […]

Chargeback Representment

October 16, 2017 / by Merchant Stronghold / Card Brands, Chargeback Reduction, Chargebacks, Disputing Chargebacks / 3 comments

What is a Chargeback? Chargeback is a mechanism by which a cardholder claims the merchant and calls the credit card issuer to dispute a transaction that had previously been credited. A cardholder may have various reasons to raise a dispute against the transaction like goods and services never supplied to the customer, defective merchandise received […]

Do you know, a card holder can challenge the transaction dispute, if decision is ruled in favor of Merchant

June 2, 2017 / by Merchant Stronghold / Chargeback Reduction, Chargebacks, Disputing Chargebacks, Transaction dispute / 1 comment

With the advent of technology, growing usage of e-commerce by merchants to sell goods on the global level. It is been observed that the people have started taking the privilege of paying through cards, as the service provided by the e-commerce websites. But, very few aspiring merchants know that a customer can ask for the […]

How to handle the chargeback claim if the sales receipt is lost

May 31, 2017 / by Merchant Stronghold / Chargebacks / 0 comments

Today, we are living in a world where people prefer to carry card over cash to pay. This use of cards for paying is also among one of the safest ways for buyers. That gives them the authority to question the authenticity of the product or transaction. Also, to ask for money back if they […]

How Chargebacks Affect Merchants?

May 29, 2017 / by Merchant Stronghold / Chargebacks, Merchant Account, Online Payment Services, Online Processing, Payment Gateway / 1 comment

Are you new to the eCommerce business world or thinking about starting an online business? Or even contemplating expanding your existing business by opening an online store? If so, you must become familiar with the chargeback system. Just for the simple reason that unchallenged chargebacks have the potential to significantly reduce your profits from online […]

Duplicate Processing Chargeback

May 22, 2017 / by Merchant Stronghold / Chargeback Reduction, Chargebacks, Disputing Chargebacks / 7 comments

The Era of Technology Today, businesses are rapidly improving their working techniques by implementing the technology to their working process. Technologies is there for reaching customers across the globe. Keeping track of inventory and selling products. And, collecting payments via internet, solving queries of customers via mail, telephone or live chats. With many pros, this enhancement […]

What is Friendly Fraud?

May 19, 2017 / by Merchant Stronghold / Chargebacks, High Risk Business, Merchant Account / 0 comments

Understanding the Friendly Fraud Card not present (CNP) credit and debit card transactions provide the perfect environment for what’s commonly referred to as friendly fraud. A CNP transaction as a payment card transaction where the cardholder does not or cannot physically present the card for a merchant’s visual examination. At the time of order delivery […]

How retrieval process can avoid a potential transaction dispute

May 17, 2017 / by Merchant Stronghold / Chargebacks, Disputing Chargebacks / 0 comments

Merchant Account avoid potential transaction

If you have pay or collect payments through the internet payment portals for the products or services, you must know that the people have rights to dispute or question any transaction. Any transaction that is from their card or account. How to avoid potential transaction dispute through retrieval process This dispute of transaction basically has two steps. […]

Multiple Fraudulent Transactions Chargebacks

May 10, 2017 / by Merchant Stronghold / Chargebacks, Chargebacks Fraud / 1 comment

When credit cards transaction takes place without an intention of the cardholder, in this case, the merchant is kept completely responsible. As the bank allows giving the credit card to a customer. Issuing banks provide Chargeback protection for a customer if a customer has any problems regarding fraudulent transaction than a customer can file a […]

Visa Reason Code 62

May 8, 2017 / by Merchant Stronghold / Chargebacks, Disputing Chargebacks, E-commerce, VISA / 0 comments

Credit cards can be replicated into fake and can cause loss of profits for a business! In this age where credit card payment is one of the safest ways to purchase things or collect money. Card payment is safest because it has a thin layer of protection for buyers and merchants. Where the banks and card brand […]

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