CRM (Customer Relationship Management)

CRM (client relationship administration) incorporates all parts of connections that an organization has with its clients, regardless of whether it is deals or administration related. While the expression client relationship administration is most usually used to portray a business-client relationship (B2C), CRM is likewise used to oversee business to business (B2B) connections. Data followed in a CRM framework incorporates contacts, customers, contract wins, prospective customers and then some.

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