May 22, 2017 / by Merchant Stronghold / Chargeback Reduction, Chargebacks, Disputing Chargebacks / 7 comments
The Era of Technology Today, businesses are rapidly improving their working techniques by implementing the technology to their working process. Technologies is there for reaching customers across the globe. Keeping track of inventory and selling products. And, collecting payments via internet, solving queries of customers via mail, telephone or live chats. With many pros, this enhancement […]
Read more
Duplicate Processing Chargeback
May 22, 2017 / by Merchant Stronghold / Chargeback Reduction, Chargebacks, Disputing Chargebacks / 7 comments
The Era of Technology Today, businesses are rapidly improving their working techniques by implementing the technology to their working process. Technologies is there for reaching customers across the globe. Keeping track of inventory and selling products. And, collecting payments via internet, solving queries of customers via mail, telephone or live chats. With many pros, this enhancement […]
Read more
Responding to Claims of “Service or Merchandise Not Received”
May 5, 2017 / by Merchant Stronghold / Chargebacks, Disputing Chargebacks / 3 comments
In this digital age, almost everything is available at our fingertips or just a few clicks away. And, there is no better example of this than the upward trend of ordering and paying for goods and services on the web. For online merchants, this ease of ordering comes with customer expectations to take delivery almost […]
Read more
How Recurring Transactions End Up as Chargebacks
May 3, 2017 / by Merchant Stronghold / Chargeback Reduction, Chargebacks, Disputing Chargebacks / 3 comments
A recurring transaction is a charge for services or goods that get an application to a cardholder’s credit or debit card multiple times at regular intervals (usually one month). Common Complaints about Customer Service Over Recurring Transactions Merchants who sell beauty products or healthcare products online almost always have a system that automatically signs up […]
Read more
Disputing Chargebacks: 8 Common Myths & Misconceptions
April 3, 2017 / by Merchant Stronghold / Chargeback Reduction, Chargebacks, Disputing Chargebacks, High Risk Merchants, Merchant Account, Merchant Services / 5 comments
There are loads of data, tips, and traps skimming around about fraud, chargebacks and how to manage both. However, most of it is either false or inadequate Misconception. To adequately oversee chargeback management, traders should be careful about the normal myths, misconceptions, and confusions about friendly fraud and fighting chargebacks. Many traders and merchants are […]
Read more