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Disputing Chargebacks: 8 Common Myths & Misconceptions

April 3, 2017/ Merchant Stronghold / Chargeback Reduction, Chargebacks, Disputing Chargebacks, High Risk Merchants, Merchant Account, Merchant Services / 5 comments

There are loads of data, tips, and traps skimming around about fraud, chargebacks and how to manage both. However, most of it is either false or inadequate Misconception.

To adequately oversee chargeback management, traders should be careful about the normal myths, misconceptions, and confusions about friendly fraud and fighting chargebacks.

Many traders and merchants are unaware of how to deal with chargebacks and disputes that occur with them. Many customers are also ill-equipped with adequate and necessary knowledge about how to protect their rights and money.

This article tries to clear the air regarding some very famous but untrue conceptions that have been fabricated by individuals and groups that see a massive benefit in doing so.

Paying attention to card brand regulations won’t just help to avoid misconceptions and false information, it could also affect the lifespan of a business.

The following list highlights 8 common chargeback myths and misconceptions.

• Additional Fees:

  A considerable measure of traders accepts there are extra costs forced by the card systems for questioning chargebacks. Truly, every card system urges dealers to question ill-conceived chargebacks, as well as to keep up a proactive position. Fact is, in Europe, a vendor is faces charge some extra fee for not questioning chargebacks.

• Impacts Customer Loyalty:

  This misconception binds back to the principal myth. If the vendor trusts all chargebacks are undisputable instances of criminal misrepresentation, it is reasonable that the dealer additionally trusts that questioning these chargebacks will harm client relations.

• Fighting the Chargebacks is not Cost Effective:

  If the expense of the time, fraud, and energy used to debate the chargeback costs more than the sum ready to be recovered, it’s enticing to forego fightback. That is the reason traders need to concentrate on the long haul ROI.

• Time Consuming:

  All it takes is two or three-second chargebacks for a trader to lose trust simultaneously. The trader endeavors to give a legitimate case and the eventual fruitful questions are under test once more. Most in-house management teams can only do so much on their own. Without professional help from people who know how to effectively explore the framework, it’s difficult to secure a high net win rate.

• Digital Purchases:

  If traders do whatever they can to keep the preventable chargebacks, which means dealer blunder and criminal fraud gets destruction. The main errand left is to question chargebacks coming from friendly fraud. The chances of achievement for digital goods are the same as some other item or service.

• Replication:

  Certain methodologies, similar to those regularly given by computerized tools, can really accomplish more harm than benefit since they increase the chances of blunders. Submitting below average documentation can harm a trader’s notoriety the same amount of as neglecting to debate in any case.

• Possible Scams:

  As indicated by Visa and MasterCard, the average trader wins only 21% of all chargeback disputes. Any administration supplier who wins essentially more than the business normal must be corrupt right?
  However, that’s anything but true. Many organizations utilize those same rudimentary strategies and after that applies an extra layer of mastery. Through extreme fixation on chargeback services implies that one can distinguish and execute forefront, dynamic answers for issues before they turn into a loss.

• All Representative is the Same:

  By pointing out a few other charge-back myths, we’ve effectively brought up that not all service providers are the same. Some neglect to recoup a detectable rate of income while others could really harm the dealer’s reputation.

In conclusion, there are a great deal of myths and confusion going on over friendly fraud and fighting chargebacks. However, many organizations have developed chargeback management systems to avoid this form of fraud and false dealings.

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While there are a lot of misleading statements and misconceptions about charge-backs, friendly fraud is no joke.

If you have to face trouble with any of these myths, this is the ideal opportunity to make a move.
Regardless of what you think, it is conceivable to dispute a charge-back and reverse your misfortunes.

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Feel free to get in touch, we’ll be glad to hear from you!

Tags Avoid ChargebackChargebackChargeback Fraudchargeback managementChargebacksDisputing ChargebacksMerchant AccountMerchant Services